COVID-19 Update: We are committed to providing eye care in a safe environment for our patients and staff during these challenging times.

View our safety procedures video

COVID-19 Information

For concerns about your eye health during coronavirus social distancing measures please email us at healthinfo@midatlanticretina.com or contact us at 1-800-331-6634. 

September 28, 2020 Update

Wills Eye Physicians/Mid Atlantic Retina is focused on the health of our patients, physicians and staff during this coronavirus (COVID-19) pandemic. We are following the prevention procedures and preparedness as put forth by the state health departments and the American Academy of Ophthalmology. We are actively monitoring and continually updating these procedures as the pandemic evolves and new recommendations become available.

All patients are REQUIRED to wear either a mask or a fabric covering over their nose and mouth when they enter our offices.

Patient Care:

Our offices are open, as we are committed to maintain patient access to care in a medically and socially responsible way.

Office Precautions:

  • Patients have the option of waiting in their vehicle, or outside the office or building, instead of the waiting room. Our front desk will either call or text you when we are ready to see you for your exam.
  • We ask that persons accompanying patients stay in the car unless patient assistance is needed during the visit. Please notify the front desk upon check-in.
  • Non-contact temperatures and medical screening questionnaire will be done prior to entering our offices.
  • Patients do not need to wear gloves; we will provide hand sanitizer upon entering and leaving the office.
  • Frequent disinfection of surfaces and objects touched by multiple people is completed in our waiting rooms and exam rooms, using approved disinfectants also help reduce the risk.
  • Physicians and office staff are wearing masks and different attire, in an effort to protect our patients.

Minimizing the Risk:

We ask that you notify us prior to your appointment if you have any of the symptoms listed. We will make every effort to reschedule patients as soon as you are well. Please note that if these symptoms apply to anyone accompanying you to your appointment, they will not be permitted into our office to ensure a clean and safe environment.

  • Diagnosed with COVID-19 or been in close contact with someone diagnosed with COVID-19.
  • People experiencing COVID-19 symptoms. These symptoms may appear 2-14 days after exposure to the virus:
    • Fever
    • Cough
    • Shortness of breath or difficulty breathing
    • Diarrhea
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • New loss of taste or smell

We reserve the right to ask patients to follow public health recommendations for quarantine based on the latest travel restrictions and/or advisories

Resources:

We will continue to monitor CDC and local health agency advisories to prevent the spread of COVID-19. To learn more, please visit the following health agency websites:

Centers for Disease Control and Prevention (COVID-19)
PA Department of Health
NJ Department of Health
DE Department of Health

4/15/20 update – Frequently Asked Patient Questions- COVID-19

4/20/20 update – Thank you to our Healthcare Team

5/26/20 update – COVID-19 Updates