COVID-19 Information Update

April 6, 2020 Update

Wills Eye Physicians/Mid Atlantic Retina is focused on the health of our patients, physicians and staff during this coronavirus (COVID-19) pandemic. Due to increasing numbers of COVID-19 cases in the region and nation, we are following the prevention procedures and preparedness as put forth by the Center for Disease Control and Prevention (CDC), American Academy of Ophthalmology, as well as state health departments. We are actively monitoring and continually updating these procedures as the pandemic evolves and new recommendations become available.

We strongly encourage all of our patients to wear either a mask if they have one or a fabric covering over their nose and mouth when they come in for their office visit. This can help protect you and those around you.

Patient Care:

Many of our offices remain open, with modified hours, as we are committed to maintaining patient access to care for sight-threatening conditions in a medically and socially responsible way.

  • We are prioritizing new patient consultations based on those that are medically urgent or emergent. If you are unsure whether your patient meets this criteria, we encourage you to contact our office directly.
  • We will continue to see established patients who require ongoing retinal care to prevent irreversible vision loss or those who indicate they are having acute vision changes or problems since their last visit.
  • We may delay visits for patients with non-urgent conditions in an effort to minimize risk to them, our staff, and physicians as well as to help slow the spread of the virus.

Office Precautions:

  • Implementing Social Distancing Measures in our waiting rooms and exam rooms.
  • Patients have the option of waiting in their vehicle, instead of the waiting room, until their turn is up for examination.
  • Requesting that persons accompanying patients stay in the car unless patient assistance is needed during the visit.
  • Non-contact temperatures and a medical screening questionnaire will be done prior to entering our offices.
  • Frequent antiseptic wipe downs in the office and examination rooms.
  • Physicians and office staff will be wearing masks and different attire, in effort to protect our patients.

Minimizing the Risk:

We ask that you notify us prior to your appointment if you have any of the criteria listed below to reschedule your appointment.  We will make every effort to reschedule patients as soon as they are well.  Please note that if these criteria apply to anyone accompanying you to your appointment, they will not be permitted into our office to ensure a clean and safe environment.

  •  Diagnosed with COVID-19 or been in close contact with someone diagnosed with COVID-19.
  • Experienced a Cough, Fever or Shortness of Breath in the last 2 weeks and/or lost your sense of taste of smell.
  • If you or someone in your household has been to the metropolitan NYC area which includes Long Island, Connecticut, and central/northern NJ, traveled outside the United States, or been on a cruise in the last 2 weeks.

Resources:

We will continue to monitor CDC and local health agency advisories to prevent the spread of COVID-19. To learn more, please visit the following health agency websites:

Centers for Disease Control and Prevention (COVID-19)
PA Department of Health
NJ Department of Health
DE Department of Health

 

Symptoms
COVID-19 symptoms may mimic that of a cold or the flu, but may take up to 2 weeks to appear after exposure to the virus. Be vigilant as severe cases may lead to pneumonia, respiratory and/or kidney failure, or death. Symptoms may include:
  • Fever
  • Headache
  • Runny Nose & Sneezing
  • Cough & Sore Throat
  • Difficulty Breathing
  • Loss of sense of smell
  • Muscle Pain & Weakness
  • Chills & Fatigue
Prevention 
The World Health Organization advises the following prevention methods:
  • Wash your hands frequently with soap and water for at least 20 seconds
  • Practice good respiratory hygiene by coughing or sneezing into a tissue, for example, instead of your hands, and discarding the tissue afterwards
  • Maintain social distancing of at least 6 several feet
  • Avoid touching your eyes, nose, and mouth
  • Seek medical care early if exhibiting the above symptoms